During my recent stay at the St Regis, I was impressed by their exceptional butler service. Thanks to Cassandra and the rest of the team, who were always available on the designated Whatsapp number to assist with any requests. Their attention to detail and passion for their work made them the nicest butler team I have ever encountered. The convenience of communicating through Whatsapp was a great added benefit.

Although there were a few minor downsides, such as the cigarette smell in the room and a flickering light behind the TV, the efforts of the butler team made up for these issues. The front desk also demonstrated professionalism and helpfulness throughout my stay.

Fairly clean hotel, services were good and location was absolutely perfect and good to a waiting taxi for transport to the bus to the Hong Kong border. They gave us an a double room with the view of eiffel tower.

the rooms were spacious with cake, everything was well-maintained. the hotel was perfectly located.

Nothing it was perfect.

The hotel is conveniently located in a bustling area, making it easy to get to the market and hail a waiting taxi. The rooms are spacious and beautifully decorated, with a TV screen in the bathroom mirror that adds a unique touch. The service provided by the staff is exceptional, ensuring that guests feel comfortable and well taken care of during their stay. The breakfast options at the hotel's restaurant are plentiful and delicious, offering something for every taste. Additionally, the stunning views from the rooms provide a picturesque backdrop for any event or occasion that guests may be attending while staying at the hotel.

The pillows in the rooms could be a bit firmer to offer more support for the neck and head.

Unbeatable location really close to the ferry complimentary with Bonvoy; smooth check-in. Nearby El Pinball Mexican Restaurant - great place to chill out. New-fashioned rooms, comfy bed, attentive personnel. Marble en suite bathroom.

The decoration for our anniversary was impressive, featuring balloons, flowers, cake, and fruit. The view from the room was stunning. Butler service included tea and pressing. Good location with a quiet atmosphere. New and high-end with a provided hotspot smartphone. Breakfast was great. Quick check-in and out. Friendly and helpful front desk staff. Well-arranged memorable stay. Excellent breakfast with a wide variety of choices. Perfect experience.

I had an amazing stay in this hotel. The staff were friendly and cordial, even greeting me in Hindi, which was a pleasant surprise. The view from my room was fantastic, providing a glimpse of the vibrant Cotai Strip. The hotel also provided me with city maps, making it easy for me to explore the center of all the action. Additionally, the huge bathroom with separate areas for shower, toilet, and bathtub was a luxurious touch. The room itself was brightly lit and tastefully decorated. The phone in the room was a great convenience, offering free local and international calling as well as GPS-enabled maps to take outside in the city.

Nothing.

Great breakfast buffet, attentive staff, perfect eggs benedict, quiet dining room, excellent pool staff.

Nothing, no complaints at all.

I recently stayed at the St. Regis Hotel in Macau for a week-long vacation, and it was truly extraordinary. The hotel's exquisite design, attention to detail, and impeccable service made my experience unforgettable. The staff, especially David, Tracy, Jim, and Leo. The rooms were luxuriously comfortable, with top-notch amenities and modern technology. The breakfast at Manor was exceptional, with a wide array of delicious options. St. Regis Macau is the perfect hotel for a memorable and rejuvenating retreat.

Would definitely recommend this hotel.

We were in Macau for a last-minute trip and needed a hotel room urgently. After being turned away by several hotels, we finally arrived at St. Regis. The staff welcomed us warmly and had a room available. The check-in process was quick and smooth. The service throughout our stay was top-notch, and the staff went above and beyond to make us feel comfortable. The bed in our room was divine, and the room service food was amazing. The facilities were well-maintained and very clean. our stay at St. Regis was excellent, and we would highly recommend this hotel.

Luxurious rooms, impeccable service, well-connected to shopping malls, thoughtful amenities for elderly and children.

Nothing, all excellent.

The hotel's location is convenient for travelers coming from the ferry, as it is located close to the terminal. Guests can reach the hotel quickly and easily. Additionally, the attached mall provides a range of dining options, making it convenient for families to find a place for dinner. The room and bathroom were well-appointed and clean, ensuring a comfortable stay. The professional staff, including the Butler team, went above and beyond to provide excellent service, making the stay memorable. The breakfast offered a wide selection, including high-quality imported options such as different types of milk. The attention to detail throughout the hotel, such as the integrated lighting system, added to the overall exceptional experience.

The hotel could improve on certain aspects of its facilities to further enhance the guest experience.

Located in the heart of the entertainment district, there is easy access to the food court within the mall for dinner. The room was spacious with excellent bathroom facilities. The butler service was attentive and always available for assistance. For those who enjoy swimming, there are two pools to choose from, each offering a different atmosphere.

The spa facilities were not as extensive as some other hotels in the area, offering fewer treatment options.

The hotel's grand architecture blends modern luxury with timeless charm. Impeccable service and attention to detail create a world of unparalleled beauty. The rooms are luxurious havens of comfort, featuring high-quality amenities and state-of-the-art technology. The staff anticipates and fulfills every request, ensuring a truly exceptional experience. The breakfast buffet and heated swimming pool are additional highlights.

Amazing Butler Service

During my recent stay at St. Regis, I was blown away by the outstanding butler service. From the moment I checked in, the staff went above and beyond to make me feel welcomed and cared for. I arrived earlier than the check-in time, but they made sure I was comfortable by offering me refreshing drinks while I waited for the room to be ready.